*Why shop presale items? By shopping presale items, you are able to reserve an item before it arrives to our store.
*When will presale items ship? Items will ship within 2 business days of arriving at our store. Please keep in mind, we ship complete orders. If you are purchasing non preorder items, we recommend placing two separate orders.
*What happens if your store does not receive an item? While this is rare, if there is an issue with a presale item we will promptly issue a refund.
*What if I need to return a presale item? Presale items are eligible for return or exchange within 10 days or receipt.