We hope you are always thrilled with your Dear Emmaline purchase.
Should you need to return or exchange your item(s), please read our Return Policy below:
Unwashed, unworn, unaltered, non-embroidered items may be exchanged or returned for store credit within 14 days of purchase.
All embroidered items are Final Sale and Sale items are Final Sale.
Bows, tights, and socks are Final Sale.
A $4 return fee will be deducted from refunds for items which originally qualified for free shipping. Customer will be responsible for return shipping charges.
Store Credit is valid for 1 year from date of issuance.
We recommend that returns are shipped with a valid tracking number. Dear Emmaline is not responsible for lost or stolen return packages. Please be sure to email us at firstname.lastname@example.org, so we can be on the look out for your return. Please do not send return inquiries or information through Instagram or Facebook.
Should you receive incorrect merchandise or merchandise which you believe to be defective or damaged, please reach out to us immediately at email@example.com. All claims must be made within 10 days of receipt.